What is the Driver Milestone Program?
The Driver Milestone Program is Alto’s way of recognizing and rewarding our drivers for their hard work, dedication, and commitment to excellence. Drivers earn points for their hours worked and unlock exciting rewards as they reach milestone levels.
How do I earn points?
Drivers earn 1 point for every hour worked. Points are automatically tracked based on your shift hours, so you don’t need to do anything extra!
What kinds of rewards are offered?
Each milestone offers unique perks tailored to recognize your achievements. Rewards include:
- Additional uniform pieces to enhance your professional look
- Exclusive Alto-branded items such as North Face jackets and AirPods
- Pay raises at certain milestone levels
See the rewards offered at each level here.
Can I wear these apparel items as part of my uniform?
Yes! All apparel items are uniform-eligible, meaning you can wear them as part of your uniform.
How will I know when I reach a milestone?
You’ll be notified via email when you unlock new milestone levels and rewards. Additionally, you’ll receive periodic email updates with your points balance and progress toward your next reward.
What happens if I leave Alto?
If you leave Alto, your points will no longer accrue. Rewards can only be claimed if you are an active driver.
How do I redeem my rewards?
When you reach a milestone, you’ll receive an email with a link to the Alto Milestone Webstore, where you can select your rewards. For apparel items, you’ll be able to select your size. Once you’ve made your selections, your rewards will be shipped to your depot, and you can pick them up during designated times.
Raises will be automatically applied to your pay – no action needed on your part! Your raise will be effective as of the Monday following your attainment of the milestone level, and will be reflected in the next week’s check.
When can I pick up my rewards?
You can pick up your rewards at the depot anytime between 9pm - 5pm, Monday through Friday.
*Note that all LA driver rewards will be shipped to the Olympic depot.
Do points ever expire?
Points will accumulate throughout your time at Alto and won’t expire as long as you remain an active driver in good standing.