Why haven’t I been paid yet?

Pay is issued every Friday for the previous pay period.

If you have not received your pay, please review the information below before submitting a request.
 

Check Your Records

Before submitting a request, confirm the following:

1. Verify Your Direct Deposit Information

If you are enrolled in direct deposit, make sure your bank account information is correct and up to date.

Incorrect or outdated banking information may delay payment.

2. Allow Time for Bank Processing

Some banks make funds available up to two days early. However, early deposits are not guaranteed and may depend on payroll processing timelines.

Your pay may not be available until the scheduled Friday.

3. Review Your Email

Check your email for any messages from the HR team regarding your pay.

In some cases, you may be notified that your paycheck is available for pickup at your local office, even if you normally receive direct deposit.

Still need help? 

If you have not received your pay by the scheduled Friday and have completed the steps above, please use the link below to submit a ticket so our team can review your request.

👉Submit A Pay Review Request