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  1. Alto
  2. Pay, Earnings & Benefits
  3. Pay & Timekeeping

Pay & Timekeeping

Learn how your pay works and get help with timecards, tips, meal breaks, sick time, PTO, and common payroll questions. This section covers both pay information and how to resolve related issues.

  • How do I access my pay early?
  • Why didn’t I receive my training pay?
  • How do I view my timecard?
  • Why is my timecard locked?
  • Why didn’t I receive my raise?
  • Why haven’t I been paid yet?
  • How much am I paid per hour?
  • Why is my direct deposit missing?
  • How do I set up Direct Deposit?
  • I have a missed or incorrect punch
  • Why don’t my tips match my Uber Earnings?
  • When do I get paid?
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Employee Experience Phone Number: (833) 571-4333

Operating Hours (CST):
Monday – Friday: 8:00 AM – 8:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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