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  2. Availability and Scheduling

Availability and Scheduling

Availability, time off, shift management, scheduling policies and more.

The Driver Portal

  • Unable to log in to Driver Portal
  • What is the Alto Driver Portal?
  • How do I access the Driver Portal?

Availability

  • How to stay an active driver with Alto
  • Overnight Availability
  • What to Do if You’re Scheduled Outside of Your Availability
  • How do I submit my availability?
  • Can I change or update my availability?
  • What is the difference between Schedule Preferences, Availability, and My Schedule?

Scheduling

  • Why can’t I pick up a shift?
  • Why wasn’t I scheduled this week?
  • When are schedules posted?
  • What if I picked up a shift I cannot work?
  • Where can I see my weekly schedule?
  • Can I pick up shifts?
Alto
For additional help with general support questions call (833) 571-4333
Available Monday - Friday: 8am - 8pm CT Saturday: 10am - 6pm CT
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