This article explains why sick time may not be paid, such as insufficient hours, incorrect or late submissions, or policy issues. It advises checking your sick time balance and pay stub before submitting a ticket for review, providing a link to contact support if payment is still missing.
When is sick time paid?
Sick time is typically paid when:
- You have enough sick time hours to cover the shift
- Your sick time was submitted correctly through the Driver Portal
- Your submission was approved
- Payroll processing has been completed for the pay period
If any of these steps are incomplete, your sick time may not appear on your paycheck.
Common reasons sick time was not paid.
Your sick time may be missing due to one of the following reasons:
- The request was not submitted through the Driver Portal
- The request was submitted after the payroll cutoff
- You did not have available sick time hours at the time of submission
- The request was not submitted in accordance with our Sick Time Policy
Before submitting a ticket, we recommend confirming your available sick time balance in Paycor and checking your most recent pay stub to see if sick time was included.
Still Need Help?
Was your sick time submitted correctly but not paid out? Submit a request using the Contact Us button below.